Kwick365, online ordering site by KwickPOS

Kwick365, online ordering site by KwickPOS

How to Do Alcohol Training for Servers: A Guide for the Restaurant Business

Step 1: Set the Stage

  • Gather your servers in a room where they won't be interrupted by the sound of clinking glasses or the aroma of sizzling steaks.
  • Start with a joke
    "Why did the server cross the road? To get to the other side of the bar!"
  • Step 2: Know Your Audience

  • Assess your servers' knowledge of alcohol. Are they seasoned veterans or greenhorns who think a "double" is a dance move?
  • Tailor your training accordingly, using humor to make the material relatable.
  • Step 3: The Basics of Alcohol

  • Explain the different types of alcohol (beer, wine, spirits) and their effects on the body.
  • Use a visual aid, such as a chart or a giant inflatable bottle of vodka.
  • Joke
    "What do you call a drunk who's always getting into trouble? A 'spirits' offender!"
  • Step 4: Responsible Serving

  • Emphasize the importance of checking IDs, refusing service to minors, and monitoring intoxicated guests.
  • Share stories of servers who have been caught serving alcohol to underage customers.
  • Joke
    "Why did the server get fired? Because they were caught 'under the influence' of the guests!"
  • Step 5: Dealing with Intoxicated Guests

  • Teach servers how to recognize the signs of intoxication and how to handle difficult guests.
  • Role-play scenarios where servers have to deal with a drunk who's trying to order a "fifth" of tequila.
  • Joke
    "What do you call a drunk who's always trying to start fights? A 'bar-barian'!"
  • Step 6: Legal Consequences

  • Explain the legal consequences of serving alcohol to minors or intoxicated guests.
  • Show servers a video of a server being arrested for over-serving a customer.
  • Joke
    "What do you call a server who gets caught serving alcohol to a minor? A 'jail-house bartender'!"
  • Step 7: Wrap-Up

  • Summarize the key points of the training.
  • Encourage servers to ask questions and share their experiences.
  • End with a joke
    "Why did the server quit their job? Because they were tired of 'pouring' their heart out!"
  • DISCLAIMER: This information is provided for general informational purposes only, and publication does not constitute an endorsement. Kwick365 does not warrant the accuracy or completeness of any information, text, graphics, links, or other items contained within this content. Kwick365 does not guarantee you will achieve any specific results if you follow any advice herein. It may be advisable for you to consult with a professional such as a lawyer, accountant, or business advisor for advice specific to your situation.

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